FAQ
Shop FAQ

Use

Zaishus are designed to be used as a functional seat or table in homes and commercial interiors.

 

Strength

Zaishus are exceptionally strong and can take the weight of a person up to 150 kg. The more weight applied to the top of a Zaishu helps to lock the slot together panels even tighter. The unique design takes advantage of the amazing structural properties of Hoop Pine plywood.

 

Durability

Zaishus are finished with 2 coats of furniture grade varnish. They can be used the same way as a normal wooden surfaced kitchen or cafe table. Hot drinks can be safely placed on the surface.

 

Our Guarantee

We guarantee that you will be 100% happy with your Zaishu. If not we will refund payment in full within 7 days of receiving your Zaishu. This includes reimbursing your return postage costs plus adding $10 for your time. We also offer a 12 month structural guarantee - but do not cover accidental damage.

 

How to order

There are three ways to order your Zaishu(s).

 

1 - Secure Online Shopping Cart
– View our latest designs in the Shop section

– Click on a selected Zaishu at the top of the screen

– Click 'more images' to view more images in a pop up window

– Scroll through the images by clicking < > arrows

– Select the Zaishu you want to purchase and the quantity
– Keep viewing the website or select ‘View shopping cart’

– Type your details into the shopping cart

– Select a payment method

– You will be emailed a receipt of your purchase

 

2 - Telephone or email
Telephone: +61 (0)2 6646 1895

9am – 5pm, Monday to Friday, Australian Eastern Standard time

Email: matt@zaishu.com

 

To process your order we require:

– Your name and delivery address
– Details of your order

– Your method of payment

 

3 - Purchase a Zaishu in store
View Zaishu stockists to find a store near you

 

Making a secure payment

Secure Credit Card Payment
Our Secure Online Shopping Cart is linked directly with Westpac Bank’s secure and encrypted Webadvantage credit card payment facility. Your credit card number and details are placed directly with Westpac Bank and unable to be viewed or stored by a third party - including us.

If you prefer not to enter your credit card details on-line you are welcome to call us directly on +61 (0)2 6646 1895 with your payment details.

 

We accept Visa or MasterCard.

Direct Bank Deposit (Australia only)
This can be done via our Secure Online Shopping Cart or by calling or emailing us.

When making a payment please put your order number as the reference.
BSB: 032 582 Account: 145467

Currency

Our Secure Online Shopping Cart quotes prices in Australian Dollars, US Dollars or Euros.
Your final payment will be converted into Australian dollars at today's exchange rate.

Delivery Method and Time
We can deliver a Zaishu to your doorstep anywhere in the world within 10 days. (when in stock). We use Australia Post Express for international orders and Fastway courier within Australia.


International: 7-10 days
Brisbane / Sydney 1-2 days.

Melbourne / Adelaide 2-3 days

Perth / Darwin / Hobart 7-10 days

 

Delivery Cost

Delivery costs are automatically added in the Secure Online Shopping Cart once your address has been completed. Below is an indication of prices to send a single Zaishu - additional Zaishus are cheaper to send on a sliding scale.

 

Europe: AUD$92 (approx EURO 35)

USA / Canada / Middle East: AUD$45 (approx USD$35)

Asia Pacific: AUD$30 (approx USD$25)

New Zealand: AUD$15 (approx NZD$18)

VIC / NSW / QLD: AUD$10

WA / TAS / NT: AUD$30

 

Approximate delivery prices vary with daily exchange rates.

 

Privacy
Your name, postal address, email address and contact details are only used for processing your order, we do not sell or pass on your contact details to any other party.

 

Product information

Use: Seat or table – can hold up to 150kg

Material: Native Australian Hoop Pine – eco sustainable

Artwork: Hand painted or hand printed silkscreen

Finish: Durable furniture grade varnish – water-based

Cleaning: Use a damp soft cloth


Production: Designed and ethically made in Australia


Wrapping: Biodegradable plastic made from corn starch


Packaging: Reusable cotton bag

Size: 400 high x 400 wide x 270 deep (mm)



Your Zaishu is made from a natural material therefore variations in surfacr colour / texture may occur. Protect your Zaishu from intense sun and outdoor exposure.
Do not use your Zaishu as a stepladder.

Eco Certification
Zaishus have been independently certified by GECA as a Good Environmental Choice product and gives the maximum allowance of points towards a 6 green star rated interior by the Green Building Council of Australia.

 

Find out more at GECA www.geca.org.au

Green Building Council of Australia www.gbca.org.au


Img: GECCA LOGO

Certificate details: ZAI-2007 GECA 28-2005 Furniture and Fittings.

Copyright
The Zaishu design, visual appearance, name, logo and website are protected under copywright law. No unauthorised duplication is permitted.